A Conceptual Framework of Challenges and Remedies in Two-Generation Business Model Innovation within Family-Owned Enterprises

Document Type : Original Article

Authors
1 PhD .student of Corporate Entrepreneurship, Faculty of Entrepreneurship, University of Tehran, Iran
2 Professor, Department of New Business, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran.
3 Associate Professor, Department of Entrepreneurship, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran.
4 Professor, Department of Organizational Entrepreneurship, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran.
10.22034/jmek.2024.460765.1135
Abstract
Business model innovation (BMI) represents a firm's rationale for seeking, creating, and delivering new value. Value creation in family firms faces significant challenges, particularly during the entry of the second generation (G2). Identifying the obstacles and solutions for transgenerational value creation is crucial. This study aims to identify barriers and solutions across three dimensions: firm and first-generation (G1) management, G2 entry factors, and value co-creation. This applied qualitative research employs a multiple case study method involving five family firms in the publishing industry. Data were collected through 13 semi-structured interviews with G1 members, G2 members, and industry experts. The collected data were systematically analyzed using the Gioia coding method to develop a comprehensive conceptual framework. The findings reveal that establishing a shared vision, resolving conflicts through interaction, exchanging knowledge, and fostering mutual trust are key solutions for value co-creation. Regarding G1 management, reducing risk aversion, enhancing flexibility, and transferring management to G2 are vital strategies. Furthermore, accepting active G2 members, empowering passive G2 members, and trusting G2's innovative ideas are recognized as effective solutions driven by G2's entry. This research provides a novel conceptual framework demonstrating how constructive transgenerational interaction and the strategic empowerment of G2 act as catalysts for BMI and long-term value creation.
Keywords
Subjects

Alayo, M., Maseda, A., Iturralde, T., & Aparicio, G. (2020). The impact of generational involvement on knowledge creation in family firms. Journal of Knowledge Management, 24(6), 1315–1336. https://doi.org/10.1108/JKM-11-2019-0615
 
Batt, C., Cleary, P., Hiebl, M., Quinn, M., & Rikhardsson, P. (2020). The digitalization of family firms. In A. Calabrò (Ed.), A research agenda for family business: A way ahead for the field (pp. 247–260). Edward Elgar Publishing. https://doi.org/10.4337/9781788974073.00021
 
Camisón-Zornoza, C., Forés-Julián, B., Puig-Denia, A., & Camisón-Haba, S. (2020). Effects of ownership structure and corporate and family governance on dynamic capabilities in family firms. International Entrepreneurship and Management Journal, 16(4), 1393–1426. https://doi.org/10.1007/s11365-020-00646-5
 
Casprini, E., De Massis, A., Di Minin, A., Frattini, F., & Piccaluga, A. (2017). How family firms execute open innovation strategies: The Loccioni case. Journal of Knowledge Management, 21(6), 1459–1485. https://doi.org/10.1108/JKM-11-2016-0515
 
Chabaud, D., Hannachi, M., & Yezza, H. (2021). Succession and strategic renewal in family firms. In Strategic Renewal in Family Firms (pp. 155–172). Routledge. https://doi.org/10.4324/9781003022527-10
 
Chirico, F., & Nordqvist, M. (2010). Dynamic capabilities and trans-generational value creation in family firms: The role of organizational culture. International Small Business Journal, 28(5), 487–504. https://doi.org/10.1177/0266242610370402
 
Chirico, F., Nordqvist, M., Colombo, G., & Mollona, E. (2012). Simulating dynamic capabilities and value creation in family firms: Is paternalism an "asset" or a "liability"? Family Business Review, 25(3), 318–338. https://doi.org/10.1177/0894486511426284
 
Cillo, P., Verona, G., & Vicari, S. (2020). The interlink between resources and capabilities: Towards a theoretical frame for the development of dynamic capabilities. International Journal of Learning and Intellectual Capital, 17(1), 1–18. https://doi.org/10.1504/IJLIC.2020.104974
 
Crossan, M. M., & Apaydin, M. (2010). A multi-dimensional framework of organizational innovation: A systematic review of the literature. Journal of Management Studies, 47(6), 1154–1191. https://doi.org/10.1111/j.1467-6486.2009.00880.x
 
De Massis, A., Frattini, F., Pizzurno, E., & Cassia, L. (2018). Tracing the roots of innovativeness in family SMEs: The effect of family functionality and socioemotional wealth. Journal of Product Innovation Management, 35(4), 609–628. https://doi.org/10.1111/jpim.12448
 
DellaPiana, B., Vecchi, A., Marino, V., & D'Arco, M. (2019). How do family firms grow? The strategic goals of innovation and internationalization. International Journal of Business and Management, 14(2), 1–15. https://doi.org/10.5539/ijbm.v14n2p1
 
Diaz-Moriana, V., Lumpkin, G. T., Clinton, E., Kammerlander, N., & Craig, J. (2018). Innovation motives in family firms: A transgenerational view. Entrepreneurship Theory and Practice, 43(2), 240–263. https://doi.org/10.1177/1042258718803051
 
Duh, M. (2014). Family business succession as knowledge creation process. Kybernetes, 43(3/4), 386–401. https://doi.org/10.1108/K-08-2013-0172
 
Erdogan, I., Rondi, E., & De Massis, A. (2019). Managing the tradition and innovation paradox in family firms: A family imprinting perspective. Entrepreneurship Theory and Practice, 44(5), 955–983. https://doi.org/10.1177/1042258719839712
 
Feninger, M., Kammerlander, N., & De Massis, A. (2019). Family business innovation: A circular process model. In Research Handbook on Entrepreneurship and Innovation (pp. 243–264). Edward Elgar Publishing. https://doi.org/10.4337/9781788970181.00017
 
Gamble, J., Clinton, E., & Diaz-Moriana, V. (2021). Broadening the business model construct: Exploring how family-owned SMEs co-create value with external stakeholders. Journal of Business Research, 130, 646–657. https://doi.org/10.1016/j.jbusres.2020.03.034
 
Gioia, D. A., Corley, K. G., & Hamilton, A. L. (2013). Seeking qualitative rigor in inductive research: Notes on the Gioia methodology. Organizational Research Methods, 16(1), 15–31. https://doi.org/10.1177/1094428112452151
 
Gumbo, M. (2015). Family business: A review of the literature. Journal of Business and Management, 17(5), 1–10.
 
Hernández-Linares, R., Sarkar, S., & López-Fernández, M. C. (2018). How does family involvement affect innovation in family firms? European Journal of Innovation Management, 21(2), 203–226. https://doi.org/10.1108/EJIM-04-2017-0042
 
Hernández-Perlines, F., Ribeiro-Soriano, D., & Rodríguez-García, M. (2021). Transgenerational innovation capability in family firms. International Journal of Entrepreneurial Behaviour & Research, 27(1), 1–25. https://doi.org/10.1108/IJEBR-08-2019-0497
 
Hıdıroğlu, D. (2021). Family businesses: Business models and strategies. Journal of International Business Studies, 12(1), 1–15.
 
Kryeziu, L., Coskun, R., & Krasniqi, B. (2021). Social networks and family firm internationalisation: Cases from a transition economy. Review of International Business and Strategy, 31(4), 533–553. https://doi.org/10.1108/RIBS-03-2021-0052
 
Leppäaho, T., & Ritala, P. (2022). Surviving the coronavirus pandemic and beyond: Unlocking family firms’ innovation potential across crises. Journal of Family Business Strategy, 13(1), 100440. https://doi.org/10.1016/j.jfbs.2021.100440
 
Manasrah, A. (2020). The impact role of dynamic capabilities in enhancing the performance of family business: Quantitative evidence from the Jordanian construction industry sector. Academy of Strategic Management Journal, 19(3), 1–15.
 
Mitter, C., Duller, C., Feldbauer-Durstmüller, B., & Kraus, S. (2014). Internationalization of family firms: The effect of ownership and governance. Review of Managerial Science, 8(1), 1–29. https://doi.org/10.1007/s11846-012-0093-x
 
Rondi, E., De Massis, A., & Kotlar, J. (2018). Unlocking innovation potential: A typology of family business innovation postures and the critical role of the family system. Journal of Family Business Strategy, 10(4), 100236. https://doi.org/10.1016/j.jfbs.2017.12.001
 
Saebi, T., Lien, L., & Foss, N. J. (2017). What drives business model adaptation? The impact of opportunities, threats and strategic orientation. Long Range Planning, 50(5), 567–581. https://doi.org/10.1016/j.lrp.2016.06.006
 
Schneider, S., & Spieth, P. (2013). Business model innovation: Towards an integrated future research agenda. International Journal of Innovation Management, 17(01), 1340001. https://doi.org/10.1142/S136391961340001X
 
Sievinen, H., Ikäheimonen, T., & Pihkala, T. (2019). Strategic renewal in a mature family-owned company – A resource role of the owners. Long Range Planning, 53(2), 101828. https://doi.org/10.1016/j.lrp.2019.01.001
 
Soluk, J., & Kammerlander, N. (2020). Digital transformation in family-owned Mittelstand firms: A dynamic capabilities perspective. European Journal of Information Systems, 30(6), 676–711. https://doi.org/10.1080/0960085X.2020.1857666
 
Soluk, J., Miroshnychenko, I., Kammerlander, N., & De Massis, A. (2021). Family influence and digital business model innovation: The enabling role of dynamic capabilities. Entrepreneurship Theory and Practice, 45(4), 867–905. https://doi.org/10.1177/1042258721998946
 
Thakur, V., & Sinha, S. (2020). Influence of family socio-emotional wealth on strategic decision making in Indian family firms. International Journal of Management Concepts and Philosophy, 13(2), 153–172. https://doi.org/10.1504/IJMCP.2020.109355
 
Weimann, V., Gerken, M., & Hülsbeck, M. (2020). Business model innovation in family firms: Dynamic capabilities and the moderating role of socioemotional wealth. Journal of Business Economics, 90(3), 369–399. https://doi.org/10.1007/s11573-019-00958-x
 
Werner, A., Schröder, C., & Chlosta, S. (2018). Driving factors of innovation in family and non-family SMEs. Small Business Economics, 50(1), 201–218. https://doi.org/10.1007/s11187-017-9884-4
 
Wijayanti, A., Kamalrudin, M., Sidek, S., & Hendra Titisari, K. (2021). A business transformation model to enhance the sustainability of small sized family businesses. Problems and Perspectives in Management, 19(1), 185–197. https://doi.org/10.21511/ppm.19(1).2021.16

  • Receive Date 02 February 2026
  • Revise Date 15 April 2026
  • Accept Date 30 May 2026